LAX Official Site | LAX Lost & Found (2024)

Who We Are:

The LAX Lost and Found is managed by the Airport Police Division. The mission of the Airport Police Lost and Found Unit is to reunite the public with lost items left in public areas such as baggage claim, gate areas, and airport parking lots. The Lost and Found Unit does not manage nor collect lost items left in TSA areas, or on aircraft. A claim must be submitted to inquire about a lost item, at no cost to the public. A claim is a method of inquiry, and it is not a police report. We do not charge a service fee, nor are we affiliated with third party websites that help search for lost items.

We receive lost items from various areas of the airport. To inquire about a lost item in the areas listed in the box below, click on the box. For all other lost and found inquiries, see the list below for contact information.

To Inquire about a lost item for the areas listed below,click on this box.

Ticketing Area Baggage Claim Gate Area Restaurants Stores Curbside Airport Parking Lots LAX-IT shuttle and LAX-IT Lot

Other Lost and Found Inquiries:

TSA Lost and Found https://www.tsa.gov/contact/lost-and-found
Airline - Lost suitcase or items left on an aircraft, click here.
Dining & Shopping, click here.
Transportation, click here.
LAX Employee shuttle buses are operated by ABM (424) 273-7266
C Line, ADA, Airline Connector (LAZ)
LAX Budget Lot (310) 646-2911
1-866-iFlyLAX for flyaway concerns (lost and found)
U.S. Customs – Lost Passports (310) 665-4560

Frequently Asked Questions:

1. How do I inquire about a lost item?

The method of inquiry for lost items is online. Submit a claim to inquire about a lost item on our website. To search for an item lost in public areas such as ticketing, curbside, baggage claim, gate area, stores, LAX-IT, airport parking lots, click here.

2. Are you affiliated with other lost and found companies?

3. Is there a fee to submit a claim?

No, there are no fees to inquire about a lost item with the LAX Airport Police.

4. Do I have to provide the information requested?

The information requested by our team will help us identify the owner to ensure the item is returned to the correct person. Owner verification is required by law (Civil Code § 2080.2).

5. What is Pixit Powered by Crowdfind?

Pixit Powered by Crowdfind is the software our team uses to inventory lost items and review inquiries. Pixit powered by Crowdfind does not physically manage the lost and found, please do not contact Pixit Powered by Crowdfind for updates on your claim.

6. How will the Lost and Found Team communicate with me?

Our team will primarily contact you via email but may also call you for further information as needed. Our team will attempt to contact you twice via email. If we do not receive a response, your claim will be closed.

7. Is there a number I can call to inquire about my lost item?

No, our inquiry process is online.

8. I filed a claim and I have not received a response, why?

Your claim is in the process of being reviewed. We receive approximately 500 to 700 items per month. Our email messages may be going to your SPAM or Junk Mailbox. To ensure you receive our messages please add our software provider’s email domain to your SPAM filter (@pixithq.com or @crowdfind.com). Please check your email to confirm that you received a successful confirmation email at the time of submitting your claim. Entering a misspelled email address at the time of completing the online form will result in not receiving our emails.

9. How long does it take to review a claim?

The response time will vary throughout the year. Claims are reviewed Monday to Friday, excluding holidays. On average, the response time is 5 to 7 business days.

10. How do I retrieve my item?

A shipping invoice will be emailed with a web link to recover your item via shipping at your expense. The link will direct you to the page to enter your payment and shipping address. A shipping label will be automatically sent to our team upon completing the payment. The LAX Airport Police does not receive the payment for your shipping cost. The shipping fees are collected by Pixit Powered by Crowdfind. The message also includes information for an in-person return.

11. Why was my claim closed?

Claims are closed for one of the following reasons:

We did not receive your item.
We did not receive the information requested to verify ownership.
You did not recover your item within 90 days.

12. How long is property retained at the LAX Airport Police Lost and Found?

Property is held for 97 days.

13. What happens if property is unclaimed?

Property will be disposed of in accordance to law (Civil Code § 2080.6). Auctioned items will be sent to propertyroom.com

14. Is a Lost and Found claim a police report?

No, a lost and found claim is a method of inquiry with the LAX Airport Police Lost and Found. To file a police report, call the Airport Police Front Desk at 424-646-6100.